If you’re an existing ICPEI customer and have experienced a loss, you can report your claim to your broker. Your broker will have the details of your insurance coverage on hand, and will record the details of your claim.
For ICPEI customers insured in Quebec and Ontario, please contact your insurance broker directly instead of ICPEI. Thank you!
If you’re an ICPEI customer insured in the Maritimes and have experienced a loss, you can report your claim to your broker or directly to ICPEI. ICPEI’s office hours are 8:30 am to 5:00 pm AST, Monday to Friday.
During this time, your claim can be reported directly to ICPEI by completing our Notice of Loss Form online. In the event that you need to report an urgent claim outside of regular business hours, one of ICPEI’s after-hours adjusters will be available to assist you.
Toll-free phone: 1-877-566-1880
Fax: 902-626-4803
Email: claims@icpei.ca
Direct phone: 902-804-2734
If you’re an ICPEI customer insured in the Maritimes and have experienced a loss, you can report your claim to your broker or directly to ICPEI. ICPEI’s office hours are 8:30 am to 5:00 pm AST, Monday to Friday.
Toll-free phone: 1-877-566-1880
Fax: 902-626-4803
Email: claims@icpei.ca
Direct phone: 902-804-2734
Toll-free phone: 1-877-566-1880
Fax: 902-626-4803
Email: claims@icpei.ca
Direct phone: 902-804-2734
If you’re an ICPEI customer insured in the Maritimes and have experienced a loss, you can report your claim to your broker or directly to ICPEI. ICPEI’s office hours are 8:30 am to 5:00 pm AST, Monday to Friday.
Toll-free phone: 1-877-566-1880
Depending on what type of damage you’re reporting, there are different steps to follow when filing a claim.
Before exiting your vehicle, ensure that the accident scene is free of hazards, such as:
Under any of the following circumstances, your accident should be reported to the police:
Once you’ve ensured that it’s safe to exit your vehicle, obtain the following information from any other drivers involved in the accident:
If any bystanders witnessed the accident, try to collect their names, addresses and phone numbers. If a police officer has attended the scene, obtain the police file number and officer’s name if possible.
Contact your ICPEI insurance broker to report a claim.
If the property is in any way unsafe, refrain from entering.
In the event of a property loss, it’s important to immediately contact those individuals necessary to prevent further loss such as:
If your property has been damaged, take steps as soon as possible to prevent further damage.
Taking these extra steps will not hinder the settlement of your claim.
It is always good practice to photograph all damages, if possible. Don’t throw away any damaged property before your adjuster arrives. The adjuster needs to see all the damage, so he or she can make an accurate calculation of your loss. After the loss of your property or belongings has been assessed, your adjuster will advise you on how to get repairs completed and/or belongings replaced.
Contact your ICPEI insurance broker to report a claim.
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